Products
 
Phone Care :  Telephone support provided at $60 per hour
Now Care :     2 hour guaranteed response time for only $75
Net Care :        Network optimization service at $95/hr
Smart Care :  Disaster prevention service (pricing varies)
Our team provides many services to our customers including:

    Arrow_r3.wmf (1148 bytes) Custom building computers and computer networks
    Arrow_r3.wmf (1148 bytes) Upgrading computers and computer networks
    Arrow_r3.wmf (1148 bytes) Consulting services
    Arrow_r3.wmf (1148 bytes) Wiring of new and existing computer networks
    Arrow_r3.wmf (1148 bytes) Peripheral repair including printers, modems, network hubs & tape 
        drives
    Arrow_r3.wmf (1148 bytes) A variety of Internet services provided by HUBServ Internet
    Arrow_r3.wmf (1148 bytes) Emergency service with a guaranteed 2hr response
    Arrow_r3.wmf (1148 bytes) Equipment moving
    Arrow_r3.wmf (1148 bytes) Hardware maintenance contracts

Phone Care

  • Finally, you can call in and talk directly with a technician to get your problems solved.  The cost on this product is $60 per hour and is billed in 15 minute increments.  It is nice to know you can access experienced help over the phone to try to resolve problems you encounter.
  • Please be aware that we cannot guarantee a complete solution because of the complex nature of the computing industry.  Sometimes there is no answer because of different vendors being involved in the problem.

Now Care

  • Many of our customers have unique needs requiring immediate assistance.  For inhouse repairs,  we guarantee for only $75  to be working on your equipment within 2 hours.  For onsite repairs, we guarantee to be enroute to your site within 2 hours.
  • Any re-occurrances of the same problem within 3 days will have the same 2-hour guaranteed response with no additional Now Care charges.

Net Care

  • Many times customers with networks are not sure whether their network is designed properly for maximum performance.  Our experienced A+ certified technicians can check your network configuration and make the proper changes for you to get the most out of your equipment.  With a cost of only $95 per hour you will save considerable amounts of money if your employees are not having to wait on the computer system to get their work done.   The network systems we are currently familiar with include Windows95, Windows NT, Windows 98, Windows ME, Windows XP, Windows 2000,  Novell, Unix, and Lantastic.

Smart Care

  • Smart Care adds intelligence to the care of your computer.  When you purchase Smart Care, you prevent problems before they happen.  Checking for system problems all the way from viruses to backups before they happen can save you hundreds of dollars in lost productivity and repair charges.  Please see the pricing and benefits below.

Key Benefits

Arrow_r3.wmf (1148 bytes) Reduce down time by fixing problems before they become a "real" problem for you
Arrow_r3.wmf (1148 bytes) Have a plan in case a disaster occurs
Arrow_r3.wmf (1148 bytes) Have copies made of system information for easier recovery in case of a major problem
Arrow_r3.wmf (1148 bytes) Discover viruses before they stop production on your equipment
Arrow_r3.wmf (1148 bytes) Speed up your computer with proper configuration
Arrow_r3.wmf (1148 bytes) Increase disk speed
Arrow_r3.wmf (1148 bytes) Make sure backups are being properly performed
Arrow_r3.wmf (1148 bytes) Check on UPS status
Arrow_r3.wmf (1148 bytes) Clean keyboard and screen
Arrow_r3.wmf (1148 bytes) Check building power for proper current

Pricing                                                                         Trip Charge       

Per Machine

Price

Once Per Year

 $ 125

Twice Per Year

 $ 185

Three Times Per Year

$ 225

Four Time Per Year

$ 255

0 - 10 Miles

No Charge

11 - 25 Miles

$ 34

26 - 50 Miles

$ 68

51 - 75 Miles

$ 102

76 - 100 Miles

$ 136

 

 

 

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